We Endeavour to supply our Jewellery following the highest level of inspection. However we do operate a simple return policy.
No refunds/exchanges are available on Earrings for hygiene reasons or a Ring ordered to special size. Once we receive your returned merchandise and it is accepted for return, your refund or new item will be processed within a few business days. Upon receiving your return, the item will be reviewed by our Quality Assurance Department. Please note that merchandise showing signs of wear or those that have been altered, resized (by a jeweller other than us(Irish Jeweller), or damaged in any way will not be accepted for return. Engraved merchandise may not be returned. Returns without a Return Authorization Form or merchandise that is improperly packaged will not be accepted for return.
Your Package for on-line purchases from this Site
We recommend shipping merchandise for return via Federal Express for tracking purposes. We also recommend that you request adequate insurance to cover the purchase price of the shipment. We will not assume responsibility for reimbursement or compensation if a return package is lost, stolen, or mishandled.